PRIVACY POLICY
Effective Date: [7/2/2025]
This Privacy Policy explains how Charleston Springs Farm (“we,” “us,” or “our”) collects, uses, and discloses personal information from guests, prospective guests, and visitors to our website at [www.charlestonspringsfarm.com].
COLLECTION OF PERSONAL INFORMATION
Information you provide directly:
We may collect personal information directly from you—such as when you fill out a form, join our mailing list, or make an event booking. This information may include your name, email address, phone number, and other contact details.
Information collected automatically:
Like many websites, we use technologies like cookies, pixels, and web beacons to collect information from your device. This may include your IP address, browser type, visit time and date, referring URL, and how you interact with our site. These technologies help us enhance your experience and enable features like remembering your preferences or tracking interest in events.
Information from partners:
We may receive additional information from third-party partners (such as social media platforms or marketing services) to help improve our outreach and personalize our communication.
USE OF PERSONAL INFORMATION
We may use your information for the following lawful purposes:
To manage and fulfill your event bookings and inquiries
To communicate with you about upcoming events or experiences
To send email and/or text marketing messages with your consent
To improve our website, marketing strategies, and guest experience
To comply with legal requirements and protect the safety of our services
As otherwise disclosed to you at the time of collection
SHARING OF PERSONAL INFORMATION
We may share your information in the following ways:
With service providers who help us operate the website, send emails or texts, process payments, or manage events
With marketing platforms such as Constant Contact or similar services for email/text communication
With business partners or affiliates, if applicable
In the event of a sale, merger, or reorganization of our business
To comply with legal requirements or protect our rights
With your consent or as disclosed during collection
We may also share aggregated or de-identified data for analytics or promotional purposes.
DIGITAL ADVERTISING & ANALYTICS
We may work with advertising partners who use cookies or tracking technologies to show you more relevant content or ads. This may include information collected across different websites and devices.
We also use tools such as Google Analytics to better understand how visitors use our website. You can learn more about how Google uses this data at www.google.com/policies/privacy/partners, and opt out at tools.google.com/dlpage/gaoptout.
Your browser may allow you to manage cookies, but doing so may impact how some parts of our site function.
EMAIL AND TEXT COMMUNICATIONS
If you no longer wish to receive marketing emails, click “Unsubscribe” at the bottom of any email.
To stop receiving text messages, reply STOP, QUIT, CANCEL, or UNSUBSCRIBE to any message.
Even if you opt out of marketing communications, we may still contact you about your booking or event (e.g., confirmations or schedule updates).
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Please check back regularly for updates. The date at the top reflects the most recent revision.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at:
info@charlestonspringsfarm.com
www.charlestonspringsfarm.com